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Did you know your voicemail greeting might be the first impression a potential new client gets of your business? So, you need it to be a good one!

Call your own number. How does your voicemail greeting sound?

Do you even have one? If you don’t then I suggest you remedy that as soon as possible, and here’s the reason why….

Let’s say you need a plumber. You don’t know one personally so you turn to Google. Your search returns a long list of plumbers in your area and they all sound like what you’re looking for. You call the first one on the list. It rings and rings and rings. You hang up.

You call the second one on the list. It’s answered by a robotic sounding voice that says ‘thank you for calling, we can’t take your call, please leave a message.’ It doesn’t say ‘thank you for calling Jerry’s Plumbing’, which is what you were expecting. Have you called the right number? You’re not sure. You hang up.

You call the third number. It’s answered by a friendly, professional voice that thanks you for calling Pete’s Plumbing, and apologises that nobody can take your call right now, but Pete and his team are more than likely out on a job. The voice assures you that Pete will call you back as soon as he can, and invites you to leave your name, number and a short message. You decide that Pete’s Plumbing sounds like a professional business you can trust and you leave Pete a message.

If you do have a voicemail greeting, does it reflect your brand and how you want your business to be perceived? Lots of people hate hearing the sound of their own voice when they hear it recorded, and hate the process of recording themselves. Their nervousness or dislike comes across in the message…probably not what you want your client to hear!

Fear not! Help is at hand in the form of my super-useful Top Ten Tips for a great voicemail greeting and a template to help you write your script.

If you’d like even more information about voicemail greetings and on-hold messages here are a couple of blogs I’ve written on the subject (spoiler alert – if your customers are ever left on hold and you don’t have on-hold messages to play them, you’re missing a huge marketing trick).

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Some of the companies that have used my voice

  • The Church Of England
  • Logo Efsa
  • Logo Nisa
  • ASDA Logo
  • Logo.bny Mellon
  • Brunello Cucinelli Logo
  • Young Minds Logo
  • Jabones Beltran Logo
  • Phillips 66 Logo
  • Logo Aplma
  • University Of York Logo
  • Logo Best Western
  • Logo Heineken
  • Logo Trupart
  • Highways England logo
  • Bloomberg Logo
  • Logo Orsted
  • Logo BNI
  • Croda Logo
  • Logo Haines Watts
  • Logo Petface
  • Logo Kwikfit
  • Huawei Logo 768x512
  • Logo Polycote
  • Logo University Of Hull
  • Aston University Logo
  • Mercer Logo
  • Logo Izi Travel
  • British Eventing Logo
  • Logo Bmw
  • Great Ormond Street Hospital Logo
  • NCP Logo
  • Logo St James
  • Klix Logo
  • Untitled Design 18
  • Company Shop Logo
  • Logo Grundfos
  • Logo Ricoh
  • Deloitte Logo
  • TUC Logo
  • Police Logo
  • UNICEF Logo
  • ICAEW Logo
  • Untitled Design 14
  • Logo Siemens
  • Prysmian Group Logo
  • Logo Xbox
  • Unilever Logo
  • Hermès Paris Logo
  • Biffa Logo
  • Logo Co Operative Funeral Care
  • Pupa Logo
  • Logo Kings College London
  • World Health Organization
  • Logo Volkswagen
  • Intersnack Logo
  • Logo Hilton Garden Inn
  • Logo United Healthcare
  • CSL Behring Logo
  • Wight Link Logo
  • Logo Prada
  • Novartis logo
  • KPMG Logo
  • Deutsche Bank Logo
  • Logo Roche
  • Legal & General Logo
  • Logo Bulgari
  • Universitat Autònoma De Barcelona Logo
  • Elsevier Logo
  • Logo Dream Water
  • DFDS Logo
  • Logo Accenture
  • Dr Oetker Logo
  • Banardos Logo
  • Logo Hampton By Hilton
  • Logo World Animal Protection
  • Logo Stockholm University
  • Thales Logo
  • Logo Jcb
  • Warwick University Logo
  • Zurich Logo
  • Unapologetic Luxury, Barcelona Logo
  • De Beers Logo
  • Logo Praxair
  • BP Logo
  • Untitled Design 15
  • Philips Logo
  • Logo Booking Com
  • Help For Heroes Logo
  • FT Logo
  • Persimmon Logo
  • HSBC Logo
  • Logo The Lincolnshire Salad Co
  • WSAVA Logo